Effective Date: [3/17/25]

Terms & Conditions

1. Introduction

Welcome to clairehenkel.com (the “Website”), operated by Urban Sewn LLC (“Company,” “we,” “our,” or “us”). These Terms & Conditions govern your use of our Website, services, and products, including coaching and self-care kits. By accessing or purchasing from our Website, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our Website or services.

2. Products & Preorders

✔ Self-care kits and other products sold on this Website are subject to availability.
✔ Preorders will ship on or before the estimated shipping date stated on the product page.
✔ We reserve the right to modify, discontinue, or update any product without prior notice.

3. Coaching Services

✔ All coaching services provided by Claire Henkel under Urban Sewn LLC are conducted virtually via video or voice calls.
✔ Coaching sessions are non-refundable once purchased.
✔ Results are not guaranteed, as coaching depends on individual participation.

4. Payment & Refund Policy

✔ All payments must be made in full before services or products are delivered.
✔ Preorders, coaching packages, and self-care kits are non-refundable once purchased.
✔ If you choose to discontinue coaching, any remaining balance is not eligible for a refund and will be donated to a charity of our choice.

5. Shipping & Delivery

✔ Orders are processed and shipped based on availability.
✔ Estimated shipping dates for preorders will be clearly stated on the product page.
✔ We are not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.
✔ Customers are responsible for providing an accurate shipping address.

6. Intellectual Property

✔ All content on this Website—including text, images, branding, and coaching materials—is the property of Urban Sewn LLC and may not be copied, reproduced, or distributed without permission.

7. Limitation of Liability

✔ By using this Website or engaging in our coaching services, you agree that Urban Sewn LLC is not liable for any direct, indirect, or incidental damages that may result from your use of our services or products.
✔ Coaching is not therapy or medical advice—clients are responsible for their own decisions and actions.

8. Privacy Policy

✔ We respect your privacy and will never share your personal information with third parties, except as required by law or to fulfill your order.
✔ By using this Website, you consent to our data collection and privacy practices outlined in our Privacy Policy.

9. Governing Law

✔ These Terms & Conditions are governed by the laws of the State of New York, without regard to conflict of law principles.
✔ Any legal disputes shall be resolved in the courts of New York.

10. Contact Information

Questions? Contact us here.

Disclaimer

All content, products, and services offered on this website, including digital downloads, coaching sessions, and reflections, are intended for general informational and personal development purposes only. Claire Henkel is a certified Transformative Coach, not a licensed medical or mental health provider.

Nothing on this site or in associated materials is intended to diagnose, treat, or cure any condition, nor should it be considered a substitute for professional advice from licensed health or legal professionals.

By engaging with this site, you acknowledge and accept full responsibility for your own well-being and decisions.